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    Return Policy

     At FLABULOUS, we believe in creating a great online, hassle-free shopping experience for all our customers so that they love shopping with us as much as they love our products. So, if you ever have to make an exchange with us, we have an extremely convenient exchange policy for your benefit.

    Step 1:
    Simply contact FLABULOUS Customer Care Team by writing an email to hello@flabulous.lk or on our social media platforms within 48 hours of receiving your order.

    DELIVERY CHARGE FOR EXCHANGE SHOULD BE BORNE BY CUSTOMER

     Step 2:
    Once your request is approved by our Customer Care Team, we will place an exchange order on your behalf and note the items to be sent in exchange or process your FLABULOUS store credit.

     Step 3:
    In case you've requested item(s) in exchange, our delivery agent will pick up exchange item(s) from your doorstep and deliver the fresh order. Incase the newly ordered item exceeds the credit limit, customer will have to pay the difference.

    Exchange Terms and Conditions 
    All items should be new, unused, and with all FLABULOUS brand tags on the garment still attached. Items that are damaged, soiled or altered may not be accepted.
    Item(s) can be exchanged for a different size, or an alternative product(s), subject to availability of stock by making a payment for the difference in price, if any, or for store credit.
    The purchased item(s) are your responsibility until they reach us. We request you to ensure that they're packed up properly for exchange to avoid damage and tampering on their way to us.

    We do not provide cash backs or refunds.
    If you have any other questions with regards to our exchange policy, please contact us on hello@flabulous.lk or on +94 772981869.